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The SuryaMitra App: A Review

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Review of: SuryaMitra App
App by MNRE:
Tanya Batra
Price:
-

Reviewed by:
Rating:
3
On November 17, 2016
Last modified:November 17, 2016

Summary:

The SuryaMitra App, while a good initiative by MNRE, can be improved to incorporate more calls to action making it more useful for the customer.

MNRE deserves a round of applause for attempting to make an App (SuryaMitra App) to make lives easier for end customers who want to install Rooftop Solar. To give you a brief, this App provides end customers an interface to request for a Rooftop Solar/ Solar Water Heating service.

The developers of the App have done a good job in making the User Interface user friendly. The idea is to register your request for a Site Survey and then get back to you about the status. However, this is really just registering a request without sending customers a quotation to allow them a perspective.

Customers are concerned about the cost and the payback period, and arranging for a site survey is an important step that the Surya Mitra App caters to, however, it really stops at that without many calls to action. What’s more? It might be off putting for a customer to pay for such a service which the App mentions the customer would have to.

Sunkalp Energy’s Sunkalp Partner App is an extension of what is done by the Surya Mitra App- however, follows a different route. It allows EPC companies to take the lead and arrange for Site Surveys and Quotations for their customers through our App. It further allows EPC companies to pick services such as Installation and Commissioning and Procurement and sometimes even Investment help.

It doesn’t charge a customer but only the EPC Company for the services it picks at a very nominal subscription cost. For the end customers Sunkalp Energy provides a website where they can estimate the cost of the system and register their query following which a quotation is sent to the customer using the Sunkalp Partner App which functions as a gold standard for EPCs in the market to quote prices.

All in all, the Surya Mitra App would do a better job if there were more functions that a customer could control online and if the App provided means to a particular standard- Price or Quality or both.

Tanya Batra

Tanya keeps a close track of policy updates in the field of Rooftop Solar in India and likes to write blogs on its application for the end customer

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